PACKAGE INCLUDES:
|
- FREE SET UP & DIGITIZING
- YOUR HOODIE STYLE / BRAND SELECTION
- PACKAGE SIZE / PRODUCT COLOR / SIZE BREAKDOWN SELECTION
- ONE STITCH LOCATION - up to 10k stitch count max
|
- If what you're looking for differs from the offer listed, Submit a quote request for a personal quote.
- Larger size orders above 36pcs equates to cheaper costs per unit, submit a quote request for best pricing.
- For alternative product styles or brand requests, Review our "Catalog" for full listing of the products we carry for quotes. OR Submit a quote request for recommendations
REVIEW BELOW AS NEEDED FOR MORE DETAILS, DISCLAIMERS & TIPS
|
ATTACHMENT FORMATS: We accept Vectored files, PNG. or high quality Jpegs. We do not accept screen shots for main logos being used. If the logo provided is of too low quality, you will be asked to provide a higher quality format. If one is not had, you will be charged a graphic fee. In which case the exact costs will be determined based on the work needed. If you are experiencing trouble attaching files to the order - type in "issues uploading" into the chat box below for assistance. ------------------------------------- STITCH DETAILS / COUNT: Stitch size for left leg are set for 2.5-3.5" high (max) - package includes free set up + digitizing for logos that have up to 10k stitches or less (max) - IF the design provided requires MORE than 10k stitches - the customer will be subject to the additional stitch count charges. IF the customer requests a refund due to the additional fee required, the customer will retain a $45.00 processing fee for the digitizing and mock up already completed - and the refund will be issued as a store credit. ^ if you are not sure if your logo consists of more than 10k stitches, we recommend that you email our office prior to placing the order and a team member can assist you. - At email: Contact@brandurname.com ------------------------------------- STITCH LOGO SUITABILITY: Please keep in mind that stitch is completed using solid thread colors. Logos with color mixtures/gradients, and shadows cannot transpire using embroidery stitch. Also, really small details do not work well for embroidery. Very small text and details do not work well with small embroidery stitch placements and outcomes will appear distorted. - With this being said, we are not liable for stitch outcomes completed using logos that are not best suited, and may make changes as deemed necessary. LESS IS MORE when it comes to embroidery designs. IF you are not sure if your logo is suitable for hat embroidery, we recommend that you email our office prior to placing the order and a team member can assist you. - At email: Contact@brandurname.com ------------------------------------- -PRODUCT COLOR / SIZE SUBSTITUTES: if the product color selected is out of stock, we will complete the order using the closest compatible color match. Same goes for sizes, if majority of your product sizes selected are in stock & one of the sizes are not, depending on the quantity, we will substitute the sizes that are out of stock with closest sizes in stock. We recommend that you stick with Primary colors and sizes for best assurances OR sending an email to verify the shirt color and sizes desired are in stock, prior to placing your order- at email: contact@brandurname.com
-------------------------------------
MOCK UPS: Any/ every package order placed will receive a mock up showing the product purchased. This is delivered by email within 1-4 business days AFTER the order is placed. Your order is NOT placed on the production calendar until this mock up is approved. Any delays in approving mock ups will result in delays in receiving your order as turnaround times do not begin until mock ups are approved to ensure the order is being completed to the expectations had.
-------------------------------------
SPOILAGE RATE: we would like to think of ourselves as super human printers who never make mistakes, but sometimes they do happen or a garment is delivered to our facility with a hole in it. Due to this we retain the margin of error at 2-3%, which means in very rare occasion, you may receive your order with a shortage. If you need EXACT quantities, it may possibly add 3 days to your production time depending on the exact items stock availability. If some items are missing you will be credited for those items if they were confirmed to be missing from our quality check count prior to order being shipped. We wont bill you on something you did not receive.
-------------------------------------
For more info regarding disclaimers, policies, or just information and pointers , please check out our "Help center" section on our website for full listings.
|
Customer Reviews
Been using brand builders for over 3 years now & havent let me down yet
We got some branded merch for our digital marketing staff. Met Brand Ur name through our local meadowlands chamber. We were very satisfied with the service and products and will be back again.
shiiiiidddd im already placing my next order
🙌🏾🙌🏾 job well done
I guess my logo exceeded the stitch count limit and resulted in me having to pay the additional stitch count fee. Even though it wasnt expected overall they were very communicative and explained why/how it was so. I will know now for next time as i do plan to use them again. The order overall came out really good.
FAQ
General Questions
No license is required on orders placed, however if the logo submitted is similar to an existing client who is licensed we will not proceed with the order
Depending on the package type, order minimums vary. However all packages on the website are primarily listed under their minimum order quantity standards.
Yes, Garment colors can be split into 2 different colors as long as the logo color is the same on all garments.
For updates regarding availability on Sold out packages, Email our direct office stating the package of interest. Email: Contact@brandurname.com
If you're having trouble finding exactly what you're looking for on the website, You may need to submit a quote request for possibilities and pricing. Click the link below!
Quote Request
Yes! We offer Shop pay and Sezzle, you can select these at time of check out.
Good question! Click the link below to watch our "How to" video! Link - How it works
We are located in Miami and New Jersey.
This is your ansEach PACKAGE purchase includes a Free mock up for you to approved prior to production beginning. So keep an eye out for any emails sent by us once an order is placed for you approvals!wer.