Lead Times range from 7-14 business days from date Mock proof is approved.

Rush orders are available upon request and approval - for a fee. If you are interested in a rush order option or if you have a specific deadline or date in which you need the order in hands, we recommend submitting a quote request specifying the deadline hoping to be achieved.

PROCESSING TIME: Once you place your order - our team will review & process. If we have no questions or concerns, You’ll get an email within 1-2 business days - letting you know we are currently working on your Mock proofs. 

MOCK PROOF APPROVAL: Mock proofs are delivered to your email within 1-3 business days from date of processing. In rare occasions this time may exceed depending on the circumstances. Please advise the approval of the mock proof will be Mandatory - as orders are not placed on the production calendar / lead times do not begin until this approval is made the customer. 

DIGITIZING: Once your mock proof is approved, our team will then digitize and complete a sample stitch of your logo. 

PRODUCTION & INSPECTION: Your order will then go into production. All orders are inspected prior to shipping. 

SHIPPING: Once the order passes inspection, it is then packed and shipped from our facility. You’ll get an email with tracking information. We recommend that you allow 24-72 hours for tracking to update for best results. Shipping times are not included in the orders turnaround time. As delivery transport times are contingent upon the address in which the order is being shipped. 

We recommend for all attachements to be submited within the following formats:

PNG / Vector (300dpi) / A.i / or High quality JPEG

If the logo provided is of too low quality, you will be contacted for graphic work charges required to complete the order.

At the very bottom of each package, after entering all customization details you will find a section for logo attachment Please attach the logo file desired for the order here. If you experience any issues uploading your logo - you can head to CHATBOX on our website and type in "uploading issues" for more instructions.

If you have already have a mock up and wish to send it to us, just include a detail letting us know you have a mock up you wish to provide. You would add this detail in the "additional notes" section also found at the very bottom of the page when inputting order details

WHAT IS EMBROIDERY?

Machine embroidery is an embroidery process whereby a sewing machine or embroidery machine is used to create patterns on textiles. It is used commercially in product branding, corporate advertising, and uniform adornment. It is also used in the fashion industry to decorate garments and apparel

WHAT LOGOS ARE BEST FOR EMBRODIERY?

First and formost, embroidery is THREAD based process. So logos with color gradient mixtures or shadows won't work - as thread is solid color and not meant to transpire these effects.

FOR HEADWEAR / LEFT CHEST / SMALL CENTER CHEST STITCH PLACEMENTS:

You want to stick with bold logos that have minimal to zero small details that overlap. Please advise, stitching on headwear there is a max hieght the logo can be. For smaller stitch placements specifically, you want to avoid skinny text and details that are of very close promixitmites for best overall legibility and stitch out come.

Remember, Less is MORE when it comes to Embroidery. The bolder the logo, the cleaner the stitch

NOT SUITABLE FOR EMBROIDERY..  

 Logos that carry shadows, color mixtures, or detail overlaps are not suitable for embrodiery. Embroidery is stitched using thread. Threads are solid colors that cannot translate details such as these. Logos like these, the best method for appliaction would be either DTG FULL COLOR PRINT or DIGITAL VINYL.  

If you're having trouble finding the exact product that you're looking for - we probably carry it. We carry over 100,000 different varities of products and styles. We usually only list package offers for the ones that are most popular or requested.

To find your match - simply submit a qoute request including more details of the product you're looking for. For fastest accommodations we recommend including either reference images, item style or brand name, color, composition etc. The more information we have, the faster we can assit you.

Once we review your request a team member will get back to you with recommendations and possibilities!