OFFER INCLUDES:
*FOR FULL PRODUCT SPECIFICATIONS AND FEATURES- REVIEW PACKAGE IMAGES*
TYPICAL TURNAROUND TIME FOR THIS ORDER IS 1-10 BUSINESS DAYS AFTER PURCHASE - IN RARE CASES IF ADDITIONAL INFORMATION IS REQUIRED OR IF THERE ARE STOCK DELAYS THIS TIME MAY BE EXCEED. - You can always email our service department for updates if your order has exceeded 7 business days at email Service@brandurname.com
MOCK UPS ARE NOT PROVIDED FOR THIS PURCHASE, AS THE ORDER WILL COMPLETED EXACTLY AS LISTED. - ONCE THE ORDER IS PLACED, IF WE HAVE NO OTHER QUESTIONS, TYPICALLY THE ONLY OTHER NOTIFICATION PROVIDED TO THE CUSTOMER WILL BE AN EMAIL LETTING THE CUSTOMER KNOW THE ORDER IS GRAPHIC STAGES FOR LOGO VECTORIZATION AND DIGITIZING AND THEN A SEPARATE EMAIL SEVERAL DAYS LATER WHICH INCLUDES TRACKING INFORMATION |
LARGER SIZED ORDERS EQUATE TO CHEAPER COSTS PER UNIT. FOR BEST POSSIBLE PRICING, PLEASE SUBMIT A QUOTE REQUEST
PLEASE ADVISE OF THE FOLLOWING
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ATTACHMENT FORMATS: We accept Vectored files, PNG. or high quality Jpegs. We do not accept screen shots for main logos being used. If the logo provided is of too low quality, you will be asked to provide a higher quality format. If one is not had, you will be charged a graphic fee. In which case the exact costs will be determined based on the work needed. If you are experiencing trouble attaching files to the order - type in "issues uploading" into the chat box below for assistance. ------------------------------------------------------------------- STITCH DETAILS / COUNT: Stitch size for left chest (and/or left leg) are set for 3-3.5" wide (max) - package includes free set up + digitizing for logos that have up to 10k stitches or less (max) - IF the design provided requires MORE than 10k stitches - the customer will be subject to the additional stitch count charges. IF the customer requests a refund due to the additional fee required, the customer will retain a $45.00 processing fee for the digitizing and mock up already completed - and the refund will be issued as a store credit. ^ if you are not sure if your logo consists of more than 10k stitches, we recommend that you email our office prior to placing the order and a team member can assist you. - At email: Contact@brandurname.com ----------------------------------------------------------------------- LOGO SUITABILITY: Please keep in mind that stitch is completed using solid thread colors. Logos with color mixtures/gradients, and shadows cannot transpire using embroidery stitch. Also, really small details do not work well for embroidery. Very small text and details do not work well with small embroidery stitch placements and outcomes will appear distorted. - With this being said, we are not liable for stitch outcomes completed using logos that are not best suited, and may make changes as deemed necessary. LESS IS MORE when it comes to embroidery designs. ^ if you are not sure if your logo is suitable for hat embroidery, we recommend that you email our office prior to placing the order and a team member can assist you. - At email: Contact@brandurname.com -----------------------------------------------------------------
SUBSTITUTES: if the product color selected is out of stock, we will complete the order using the closest compatible color match - if there are no compatible matches, we will notify you to select an alternative color in stock - as stock limits vary on a daily basis (same goes for sizes, if the size selected is out of stock we will notify you to select an alternative color or size that is in stock)
We recommend that you stick with Primary colors and sizes for best assurances OR sending an email to verify the color desired is in stock, prior to placing your order- at email: contact@brandurname.com
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For more info regarding disclaimers, policies, or just information and pointers as far as orders go, please check out our "Help center" section on our website for full listings.
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FOR SPECIFIC AND/OR ALTERNATIVE GARMENT BRAND REQUESTS OR ADDITIONAL CUSTOMIZATION REQUESTS - PLEASE SUBMIT A QUOTE REQUEST USING THE WEBSITE, STATING THE PACKAGE TYPE IN MIND, NAME OF GARMENT BRAND, AND COLOR OF GARMENT. ONCE REVIEWED A TEAM MEMBER WILL FURTHER ASSIST IN PROVIDING POSSIBILITIES AND PRICING.
FAQ
General Questions
No license is required on orders placed, however if the logo submitted is similar to an existing client who is licensed we will not proceed with the order
Depending on the package type, order minimums vary. However all packages on the website are primarily listed under their minimum order quantity standards.
Yes, Garment colors can be split into 2 different colors as long as the logo color is the same on all garments.
For updates regarding availability on Sold out packages, Email our direct office stating the package of interest. Email: Contact@brandurname.com
If you're having trouble finding exactly what you're looking for on the website, You may need to submit a quote request for possibilities and pricing. Click the link below!
Quote Request
Yes! We offer Shop pay and Sezzle, you can select these at time of check out.
Good question! Click the link below to watch our "How to" video! Link - How it works
We are located in Miami and New Jersey.
This is your ansEach PACKAGE purchase includes a Free mock up for you to approved prior to production beginning. So keep an eye out for any emails sent by us once an order is placed for you approvals!wer.